Refund and returns policy

  1. Please login to your account to place return request or call us 855-495-4111 Some items can not be returned unless damaged. If you have any questions please email us for a complete list: is owned and operated by Bancroft and Chase LLC.

  2. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your request after inspecting the item. If your return is approved, we will initiate a store credit or exchange). You will receive the store credit within 10 business days. Warranty coverage does not apply to furniture that has been heavily soiled, stained, intentionally misused, altered, improperly cleaned, infested, damaged in transit, or otherwise damaged in a way that is not the result of defect in the workmanship of the product. If the item cannot be repaired to factory specifications, the item will be replaced with the same or comparable merchandise.

    If the same item is not available, Shop4Bedding will issue an IN-STORE CREDIT towards new merchandise. Accessory items are warranted for a period of 30 days. "AS-IS" items carry no warranty and the sale is final (except where prohibited by law). For warranty claims on mattresses, box springs, or additional protection or warranty programs, refer to that warranty for service information. For ore information you can write us:

    You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. The cost of return shipping will be deducted from your refund or store credit. There are no refunds on personal care products or clothing (Exchange Only). You will be provided reurn instructions ounce a team member has approved your item.